
trades, wholesale, agencies
Inquiry handling & follow-ups
The AI sorts new emails, drafts replies and quotes and fills in the customer data. Your team checks and sends.
AI agency for SMEs across Europe
We set up your automation and run it with you. Routine runs automatically by agreed rules, and you decide when your team approves.
30 min · remote · no obligation. And if AI isn't the right tool, we'll say so.

Solutions
The work that comes back every day: inquiries, calls, documents, reports. Six typical examples.

trades, wholesale, agencies
The AI sorts new emails, drafts replies and quotes and fills in the customer data. Your team checks and sends.

clinics, property managers, service businesses
An AI phone assistant answers every call, asks what the caller needs and books appointments in your calendar. The summary lands in your CRM.

accounting, construction, logistics
The AI reads the data, checks it against your rules and prepares it for your accounting or business software. Unclear cases go to your team.

e-commerce, tourism, services
A chatbot answers them on your website or on WhatsApp, in the evening and at weekends too. It uses only content you have approved and passes everything else to your team.

tax advisories, engineering firms, HR
Your team asks in plain language, the AI finds the passage in your documents and shows the source to check.

management, sales, operations
The AI assembles the report and flags changes and missing data. Your team only checks the result.
Client projects
Two projects: which work the AI does, which software it works in and who approves.
“We run a fully digital tax firm, so the inbox is where the work arrives. The audit showed us which two automation ideas to drop and which one to build first: sorting incoming client mail.”

“People applying as models often have questions about the process. An AI phone assistant now guides applicants through the application step by step. The applications themselves are still reviewed by our scouting team.”

Process & pricing
You describe the task that takes the most time. We assess whether automating it pays off and how we would approach it.
30 min
Free
We test the workflow on your real data, with a prototype if useful. Afterwards you know what the solution costs and what it saves.
days, not months
from €2,500 · credited against implementation; refunded if we advise against automation
We build the automation, connect your systems and test it thoroughly. Your team gets a walkthrough and documentation.
2–4 weeks
Fixed fee · one workflow about €3,000 to €5,000
We run the automation, fix errors and adapt it as your processes change. Or we hand it over to your team.
ongoing
From €250 per month per workflow · cancel anytime
Our promise: your proposal states what the result must do. If it falls short, we fix it at no charge. And if we advise against automating in writing after the trial run, you get the trial fee back.

Live in three weeks, now part of the daily routine
“I build websites that have to bring in enquiries, so I am sceptical of pitches. I got a realistic assessment instead, and what went live three weeks later is part of my daily work.”
30 min · remote · no obligation. And if AI isn't the right tool, we'll say so.
60-second check
Three questions, an instant first indication. No email, no sign-up.
Question 1/3
A first indication, not an audit. The call is where we check it properly.
Already using AI? Free EU AI Act check →
About
modernagents is an AI automation agency based in Austria for small and mid-sized businesses across Europe, and a brand of RovAI GmbH. We plan, build and run automations for office work. Scope, responsibilities and acceptance criteria are agreed in writing before each project starts.
Intro call
In the intro call we go through your workflow, the prerequisites and a possible first step. You speak directly with the team that plans and builds your automation.

Robert Van Ysendyck
Founder & Managing Director · INSEAD MBA
Robert Van Ysendyck founded modernagents. He was a startup CTO, worked in consumer goods and management consulting, and has worked with AI for years.
Our standard: a clear assessment of what is worth automating, delivery as agreed, and support in daily operation after launch.
Google Cloud Certified · Generative AI LeaderRobert Van Ysendyck
RovAI GmbH · Vienna region, Austria · German and English
Trust & data protection
The compliance questions your data-protection officer will ask, answered before they ask.
Runs on EU infrastructure by default, or fully on your own servers for sensitive workloads. You choose where it lives.
Your documents and records stay in your accounts and are never used to train third-party models.
A data processing agreement (DPA) and an NDA are part of every engagement, not an upsell.
The best model per task, including EU-hosted open-weight models where data sensitivity calls for it.
Nothing customer-facing goes out until you approve it. You decide where the agent acts alone and where it waits.
We assess requirements for the specific use case, document the intended use and support your team's AI literacy. Start with the free AI Act check.
Blog
FAQ
Your question is not here? Ask it in the free intro call.
Answered by the people who build your solution.
No, usually not. We build on your CRM, your inbox and your business software. We confirm which integrations are possible before the project starts.
The intro call is free. The trial run starts at €2,500 excluding VAT. What happens to the fee afterwards: · You go ahead: credited in full against the implementation. · We advise against automating, in writing: you get the fee back. · You decide against it for other reasons: the trial fee stands. Implementation, care and running software costs come as a separate quote. The implementation of one contained workflow costs about €3,000 to €5,000. Projects with several processes and systems cost more, and the fixed fee is in your proposal before work starts.
By default your team approves every message before it goes to a customer, so a wrong draft is found before it is sent. The system logs every draft and every approval. If something wrong still goes out, the log shows which draft was approved, and we correct the workflow. If the result does not do what your proposal states, we fix it at no charge.
You speak directly with the team that plans and builds your automation. After launch we keep supporting the solution or hand it over to your IT.
Your data stays in your accounts and runs on EU servers by default. For sensitive data, it can run on your own servers. We agree data processing and confidentiality in writing before we start.
It depends on what you use AI for. Our free AI Act check shows which duties apply to you in seven questions. We document every solution and train your team. For legal questions, we bring in your legal or data-protection adviser.
No. We build the automation and train your team. After full payment, you receive a perpetual, non-exclusive right to use everything we built for you, with documentation. Third-party software stays under its own licence. The details are in our terms of business.
Sometimes. It depends on location, project and the programme's budget. We help you find suitable programmes; the funding body decides. Important: some programmes require the application before you commission work. Our funding guide shows the state as of July 2026.
It may not. Sometimes a feature your software already has is enough, or a simple automation without AI. If so, we tell you in the intro call.
About ninety minutes a week during implementation. We need a contact person, a few typical examples and access to the agreed systems. If data or access needs preparing first, it can be more.
Yes, if they have the time and experience. We are also happy to work with your IT or hand the finished solution over to them. We agree upfront who is responsible for what.
Thirty minutes on video. You describe the task, we discuss options, effort and cost. It helps most when someone who does the work every day joins. Then you decide in your own time.
For small and mid-sized businesses in Europe, in German or English. The best fit is a task that comes up often, where the data exists and it is clear who decides. If a task only happens a few times a year, automating it rarely pays off.
Often that is the right choice. We first check whether a ready-made product covers your task, and help set it up. We only recommend a custom solution when important features or connections are missing.
modernagents is a brand of RovAI GmbH, registered in the Austrian company register (FN 666983 h, Landesgericht Wiener Neustadt). Company details are in our imprint; every commitment is listed in plain language on our facts sheet.
Describe it in two or three sentences. We usually reply within one working day with a clear assessment.
Robert Van Ysendyck · Founder & Managing Director
What happens next