Question 1

Will this replace our existing tools?

Accepted Answer

No, that's the point. We build on top of the CRM, helpdesk and inbox you already use. The automation does the copying, drafting and routing; your team keeps working where they always have.

Question 2

What does it cost?

Accepted Answer

The trial run (audit or prototype) starts at €2,500 and is credited 100 % toward the implementation — if you go ahead, it effectively costs nothing. Implementation and retainer are fixed-fee and scoped to your workflows, so the number depends on what we're automating; you get one concrete figure after the free intro call, never billed by the hour, and the call itself costs nothing.

Question 3

Why a boutique team instead of a big agency?

Accepted Answer

Because you get a founder-led senior team: the people who scope your project are the people who build it. No account managers, no juniors learning on your budget. AI agents provide the leverage; senior operators provide the judgment.

Question 4

What about GDPR and our data?

Accepted Answer

Your data stays in your accounts. We work under NDA, default to EU-hosted models and infrastructure, and can run everything on your own servers for sensitive data. Data processing agreements (DPAs) are standard.

Question 5

Do we need to worry about the EU AI Act?

Accepted Answer

We build to it so you don't have to. Everything we ship is designed around the AI Act's risk tiers, with the documentation you'd need if you're ever asked. We also help your team meet the AI-literacy obligation that has applied to every company using AI since February 2025. A short briefing, not a compliance project.

Question 6

Do we need to hire AI specialists for this?

Accepted Answer

No. We build, run and maintain the automations; your team just approves and uses them. And if you ever want to take it in-house, everything we set up (workflows, prompts and any custom code) is yours, and we hand over cleanly. No hostage situation.

Question 7

Can we get public funding for this?

Accepted Answer

Often, yes, and we help you check. Austria has programmes like KMU.DIGITAL, aws and FFG; Germany runs federal and regional digitalisation grants such as the Digitalbonus programmes; and EU-wide, the European Digital Innovation Hubs subsidise exactly this kind of project. We'll flag what fits your country and your project and point you to the paperwork; the funding decision sits with the agency, but we make the application straightforward.

Question 8

We're not sure AI even fits our problem.

Accepted Answer

Good instinct. Often it doesn't. The intro call is free precisely so we can tell you 'no' cheaply. Plenty of problems are better solved with plain automation, and we'll say so.

Question 9

How much of our time does this take?

Accepted Answer

Little, by design. During implementation we need about ninety minutes of your week: telling us how the process runs today, and approving what we built. The rest — building, testing, integrating — is on us.

Question 10

Couldn't our IT build this themselves?

Accepted Answer

Maybe — and if so, we'll say that in the intro call. Your IT knows your systems; we know the workflow: we build these every week and know the edge cases where self-builds stall after go-live. We don't charge for the generic part anyway; what you pay for is the wiring into your data, your rules and your approvals. And everything we build, your IT can take over afterwards.

Question 11

How does the intro call actually work?

Accepted Answer

Thirty minutes on a video call, with Robert, no pitch deck. You describe the workflow that costs you the most time; we tell you honestly whether and how it can be automated, roughly what it costs, and what we would do first in your place. Then you decide in your own time. The call works best when the person who runs the process daily is in the room.

Question 12

Who is this for — and who is it not for?

Accepted Answer

For small and mid-sized companies in the DACH region where recurring work eats time: from tax firms to trades to freight forwarding — twelve industries have their own pages here. Not for you: if a process only happens a few times a year, or the data for it exists nowhere in writing. We'll tell you that in the intro call too.

Question 13

Why not just buy an off-the-shelf AI tool?

Accepted Answer

Sometimes that is the right answer — and then we say so in the briefing. Ready-made tools cover the standard case: an inbox assistant here, a chatbot there. What they don't cover is the workflow in between: your rules, your systems, your edge cases. That is what we build — and where a tool is enough, we set it up instead of selling you something custom.

Question 14

Who is actually behind this?

Accepted Answer

modernagents is a brand of RovAI GmbH, registered in the Austrian company register (FN 666983 h, Landesgericht Wiener Neustadt). Do check before you talk to us: the register, our imprint, the facts sheet with every commitment in plain language, and our founder's LinkedIn are public. It is exactly the check we would do in your place.

	modernagents	Off-the-shelf tool	Typical agency	New AI hire
Start	This week	Today, on subscription	Weeks of procurement	3–6 months of hiring
Cost model	Fixed fee per stage	Per user per month, forever	Hourly, open-ended	From €80k a year
Who does the work	The seniors you met	Your team, alone with the tool	Changing juniors	One person, alone
After the implementation	Care, cancel monthly	A support ticket	A new quote	Depends on one head
What you keep	Unlimited right to use it all: workflows, prompts, code, docs	A running subscription	Depends on the contract	Know-how in one head

Grow, without hiring.

Expensive problems, solved

Workflow automation

Workflow automation

Agents are becoming how work gets done

01The window is open

02It compounds

03Waiting has a price

How a deployment runs

Briefing

Trial run

Deployment

Cover

Inside an agentic system

Agentic workflows

Knowledge bases

Model-agnostic LLMs

Human in the loop

Deep integrations

Monitoring & evals

Your data stays yours

EU-hosted or on-premise

Your data isn't training data

DPA & NDA as standard

Right model, right place

Human sign-off where it matters

Built to the EU AI Act

Why this approach works in practice

What should you automate first?

Judged by results

A note from our founder

Robert Van Ysendyck

From the blog

Ten industries, one pattern: what the research actually taught us

Insurance brokers and AI: the inbox gets smart, the portfolio stays untouched

Freight forwarding and AI: the bottleneck has moved from the cab to the dispatch office

Common questions