The AI automation agency for European SMEs
We automate the repetitive work that slows your team down.
From configuring and migrating the tools you already run to building custom AI solutions — engineered for Europe: GDPR-compliant, EU-hosted, delivered in weeks.
30 min · remote · no obligation
- ✓ GDPR-compliant
- ✓ EU or on-premise hosting
- ✓ DPA (AVV) standard
- ✓ You own the code
Works with the stack you already run
Microsoft 365
Teams
OutlookSAPDATEV
ClaudeHubSpotPersonioZendeskGmailn8n01 — Use cases
Where your team loses hours every week
From customer-facing assistants to internal copilots. If any of this is still manual, we should talk.
- 01
Conversational AI & chatbots
Customers wait hours for answers your website already contains. An assistant on your site, WhatsApp or portal replies instantly from your own knowledge base and hands off to a human when it matters.
- 02
Voice agents — phone & web
A missed call is a customer who dials your competitor next. Voice agents pick up around the clock, book appointments, qualify callers and leave a clean summary in your CRM.
- 03
Workflow automation
Skilled people spend their day copying data between inbox, spreadsheets and CRM. Agents take over triage, follow-ups, quotes and CRM hygiene, with sign-off where it counts.
- 04
Knowledge management & internal copilots
The answer exists, buried in a PDF, a wiki or a colleague's head. An internal copilot answers from your documents in seconds, with sources cited.
- 05
Document & data processing
Invoices, contracts and forms still get typed in by hand, slowly and with errors. Agents extract, validate and route the data, and flag anything they are unsure about.
- 06
Decision support & reporting
The weekly report costs half a day and is stale on arrival. Now it writes itself, and you get a flag the moment a number drifts.
- At home in
- Tax & accounting firms
- Law firms
- Recruiting
- Real estate & brokers
- Clinics & practices
- SME operations
02 — Why now
Agents are becoming how work gets done
Not a tool you buy. A capability you build, and the earlier you start, the harder you are to catch.
- 01
The window is open
Today an automated workflow is a visible edge over competitors who answer slower and ship later. In two years it is table stakes, and the head start belongs to whoever started early.
- 02
It compounds
Every workflow you automate produces data, edge cases and process know-how that make the next one faster. That operational memory is a moat nobody can buy off the shelf.
- 03
Waiting has a price
Models get cheaper and more capable every quarter, and what you automate today improves on its own. The manual work you keep costs the same every single month.
03 — Process
How an engagement runs
- 01
30 min · free
Intro call
30 minutes, free. You bring the bottleneck; we tell you honestly whether AI is the right tool — about a third of the time it isn't.
- 02
days, not months
Audit or prototype
A working proof-of-concept on your real data within days, so you judge results — not slides.
- 03
2–4 weeks
Ship to production
Hardened, monitored, documented. Deployed on EU infrastructure or fully on-premise. You own the code.
- 04
ongoing
Support & iterate
We stick around on retainer, tune what's live and flag the next automation worth doing.
04 — Under the hood
Inside an agentic system
More than a prompt: what we engineer into every build.
- 01
Agentic workflows
Multi-step agents that plan, act and verify — with retries, fallbacks and a full audit trail for every run.
- 02
Knowledge bases
Your documents, wikis and tickets become grounded knowledge (RAG) — answers cite their sources, always.
- 03
Model-agnostic LLMs
Claude, GPT or EU-hosted open-weights — the best model per task, swappable as the market moves.
- 04
Human in the loop
Approvals exactly where judgment matters: nothing customer-facing leaves without sign-off until you loosen the reins.
- 05
Deep integrations
Microsoft 365, your CRM, DATEV and 400+ systems via n8n and APIs — agents act inside your tools, not beside them.
- 06
Monitoring & evals
Every run logged and measured, quality tracked over time, alerts before your customers notice anything.
- ✓ GDPR-compliant
- ✓ EU or on-premise hosting
- ✓ DPA (AVV) standard
- ✓ You own the code
05 — Offers
Three ways to work with us
No open-ended consulting. Every engagement has a fixed scope, a fixed price and a date on it.
AI Workflow Audit
€3k–5k · 2 weeks
We map how work actually flows through your support, sales and admin today, then hand you a roadmap of the 3–5 automations with the clearest ROI.
- Workflow map of current manual processes
- 3–5 scored automation opportunities
- ROI estimate per workflow
- Implementation roadmap you can execute with anyone
Implementation Sprint
€10k–25k · 2–4 weeks
One concrete workflow automated end to end, from intake to your CRM, with humans in the loop where judgment matters.
- One workflow live in production
- Integrated with your existing tools
- Monitoring, logging and fallbacks included
- Your team trained, you own everything
Care Retainer
€2k–5k / month
Models change monthly. We monitor, tune and extend what we built, and you keep a senior AI engineer on call.
- Monitoring & error handling
- Prompt and workflow improvements
- Small changes and additions
- Monthly report in plain language
- Cancel monthly, no lock-in
How this compares
| Big consultancy | Freelancer | modernagents | |
|---|---|---|---|
| Who does the work | Juniors, supervised | One person, varies | The seniors who scoped it |
| Time to production | Quarters | Weeks to months | 2–4 weeks |
| Pricing | Day rates, open end | Hourly, open end | Fixed per project |
| The code | Often theirs | Usually yours | Yours, always |
| After go-live | New statement of work | Best effort | Retainer, cancel monthly |
From real engagements
“The audit paid for itself before the sprint even started. They told us which two ideas to drop — that honesty is rare.”
Statzinger
statzinger.at
“Our support inbox triages itself now. The team approves drafts instead of writing them, and nobody wants the old way back.”
itellico
itellico.ai
“Applications that took a day to process now take minutes, with a human approving the edge cases instead of typing the easy ones.”
go-models
go-models.com
“A realistic assessment instead of an AI pitch. What they shipped in three weeks is what we actually use every day.”
Michael Loipersbek
michaelloipersbek.at
06 — About
Who you'll work with
Robert Van Ysendyck
Founder & CEO
modernagents is a founder-led team of senior engineers and operators, working alongside our own AI agents. We've spent our careers building and running B2B platforms with real customers, real support inboxes and real back-office chaos, so we automate workflows we've actually lived.
Every automation we sell runs in our own operations first. And engagements stay founder-led: the people who scope your project are the people who build it — no account managers in between.
- Founder-led team
- Based in Austria
- German & English
07 — Notes
Field notes, not case studies
What works and what dies when agents meet real workflows. Written from our own builds, not a content calendar.
08 — FAQ
Common questions
Will this replace our existing tools?+
No — that's the point. We build on top of the CRM, helpdesk and inbox you already use. The automation does the copying, drafting and routing; your team keeps working where they always have.
Why a boutique team instead of a big agency?+
Because you get a founder-led senior team: the people who scope your project are the people who build it. No account managers, no juniors learning on your budget. AI agents provide the leverage; senior operators provide the judgment.
What about GDPR and our data?+
Your data stays in your accounts. We work under NDA, default to EU-hosted models and infrastructure, and can deploy fully on-premise for sensitive workloads. Auftragsverarbeitung agreements are standard.
Do we need to hire AI specialists for this?+
No. We build, run and maintain the automations; your team just approves and uses them. And if you ever want to take it in-house, you own the code and we hand over cleanly — no hostage situation.
What does it cost?+
The audit is €3k–5k, implementation sprints run €10k–25k depending on scope, retainers €2k–5k per month. You'll have a concrete number after the first call — and the call itself costs nothing.
We're not sure AI even fits our problem.+
Good instinct — often it doesn't. The intro call is free precisely so we can tell you 'no' cheaply. Plenty of problems are better solved with plain automation, and we'll say so.
Which workflow costs your team the most hours every month?
Tell us in two sentences. You'll get a reply from Robert, our founder & CEO — not an autoresponder — with an honest take and a rough price, in German or English, usually within a day.
Book a free intro call →What happens next
- 0130 minutes on your workflows, no pitch deck
- 02A shortlist of the automations worth doing
- 03A fixed-price proposal within a week