AI agency for SMEs across Europe

We automate office work right inside your software.

We set up your automation and run it with you. Routine runs automatically by agreed rules, and you decide when your team approves.

See plan & pricing →

30 min · remote · no obligation. And if AI isn't the right tool, we'll say so.

30 min
Free intro call, no obligation
Fee back
Trial run refunded if we advise against automating
2–4 weeks
Deployment after the trial run
EU
Hosted in the EU or on your own servers

Solutions

Work your team can hand over

The work that comes back every day: inquiries, calls, documents, reports. Six typical examples.

trades, wholesale, agencies

Inquiry handling & follow-ups

The AI sorts new emails, drafts replies and quotes and fills in the customer data. Your team checks and sends.

clinics, property managers, service businesses

Voice agents for phone & web

An AI phone assistant answers every call, asks what the caller needs and books appointments in your calendar. The summary lands in your CRM.

accounting, construction, logistics

Document & data processing

The AI reads the data, checks it against your rules and prepares it for your accounting or business software. Unclear cases go to your team.

e-commerce, tourism, services

Customer questions & chatbots

A chatbot answers them on your website or on WhatsApp, in the evening and at weekends too. It uses only content you have approved and passes everything else to your team.

tax advisories, engineering firms, HR

Search your company knowledge

Your team asks in plain language, the AI finds the passage in your documents and shows the source to check.

management, sales, operations

Decision support & reporting

The AI assembles the report and flags changes and missing data. Your team only checks the result.

Client projects

What the AI handles for our clients

Two projects: which work the AI does, which software it works in and who approves.

01Tax advisory · Vienna
“We run a fully digital tax firm, so the inbox is where the work arrives. The audit showed us which two automation ideas to drop and which one to build first: sorting incoming client mail.”
client emails a week, pre-sorted by the AI
150+
emails the AI may send on its own
0
existing systems connected, none replaced
7
What the AI handles
Sorts incoming client emails into the firm's working categories and writes reply drafts at the press of a button.
Inside the software already there
Outlook, BMD and the firm's CRM. Master data, shareholders, onboarding and access sync automatically alongside.
The team approves
The AI cannot send any email. The acceptance test allowed zero errors on deadlines and client assignment.
Philipp Statzinger
Philipp StatzingerStatzinger Steuerberatung ↗
02Model platform · international
“People applying as models often have questions about the process. An AI phone assistant now guides applicants through the application step by step. The applications themselves are still reviewed by our scouting team.”
help for visitors and applicants
24/7
for the AI to qualify a visitor
~30 sec
voice assistants, for visitors and for members
2
What the AI handles
Answers applicants' questions by phone and guides them through the application step by step, around the clock.
Inside the software already there
Inside the platform's existing application process, by phone and on the website.
The team approves
The scouting team still reviews every application. The AI does not decide who gets in.
Marcus Markowitsch
Marcus Markowitschgo-models.com ↗

Process & pricing

How a deployment runs

  1. Briefing

    You describe the task that takes the most time. We assess whether automating it pays off and how we would approach it.

    30 min

    Free

  2. Trial run

    We test the workflow on your real data, with a prototype if useful. Afterwards you know what the solution costs and what it saves.

    days, not months

    from €2,500 · credited against implementation; refunded if we advise against automation

  3. Deployment

    We build the automation, connect your systems and test it thoroughly. Your team gets a walkthrough and documentation.

    2–4 weeks

    Fixed fee · one workflow about €3,000 to €5,000

  4. Support

    We run the automation, fix errors and adapt it as your processes change. Or we hand it over to your team.

    ongoing

    From €250 per month per workflow · cancel anytime

Our promise: your proposal states what the result must do. If it falls short, we fix it at no charge. And if we advise against automating in writing after the trial run, you get the trial fee back.

Michael Loipersbek

Live in three weeks, now part of the daily routine

“I build websites that have to bring in enquiries, so I am sceptical of pitches. I got a realistic assessment instead, and what went live three weeks later is part of my daily work.”
Michael Loipersbek · Web designer & owner, michaelloipersbek.at

30 min · remote · no obligation. And if AI isn't the right tool, we'll say so.

60-second check

What should you automate first?

Three questions, an instant first indication. No email, no sign-up.

Question 1/3

Where do the most hours leak every week?

A first indication, not an audit. The call is where we check it properly.

Already using AI? Free EU AI Act check →

About

Who is behind modernagents

modernagents is an AI automation agency based in Austria for small and mid-sized businesses across Europe, and a brand of RovAI GmbH. We plan, build and run automations for office work. Scope, responsibilities and acceptance criteria are agreed in writing before each project starts.

Intro call

In the intro call we go through your workflow, the prerequisites and a possible first step. You speak directly with the team that plans and builds your automation.

More about Robert →LinkedIn ↗
Robert Van Ysendyck

Robert Van Ysendyck

Founder & Managing Director · INSEAD MBA

Robert Van Ysendyck founded modernagents. He was a startup CTO, worked in consumer goods and management consulting, and has worked with AI for years.

Our standard: a clear assessment of what is worth automating, delivery as agreed, and support in daily operation after launch.

Google Cloud Certified · Generative AI LeaderRobert Van Ysendyck

RovAI GmbH · Vienna region, Austria · German and English

Trust & data protection

Your data stays yours

The compliance questions your data-protection officer will ask, answered before they ask.

  • EU-hosted or on-premise

    Runs on EU infrastructure by default, or fully on your own servers for sensitive workloads. You choose where it lives.

  • Your data isn't training data

    Your documents and records stay in your accounts and are never used to train third-party models.

  • DPA & NDA as standard

    A data processing agreement (DPA) and an NDA are part of every engagement, not an upsell.

  • Right model, right place

    The best model per task, including EU-hosted open-weight models where data sensitivity calls for it.

  • Human sign-off where it matters

    Nothing customer-facing goes out until you approve it. You decide where the agent acts alone and where it waits.

  • AI Act documentation & training

    We assess requirements for the specific use case, document the intended use and support your team's AI literacy. Start with the free AI Act check.

All commitments in plain language on our fact sheet →

FAQ

Common questions

Your question is not here? Ask it in the free intro call.

Answered by the people who build your solution.

No, usually not. We build on your CRM, your inbox and your business software. We confirm which integrations are possible before the project starts.

The intro call is free. The trial run starts at €2,500 excluding VAT. What happens to the fee afterwards: · You go ahead: credited in full against the implementation. · We advise against automating, in writing: you get the fee back. · You decide against it for other reasons: the trial fee stands. Implementation, care and running software costs come as a separate quote. The implementation of one contained workflow costs about €3,000 to €5,000. Projects with several processes and systems cost more, and the fixed fee is in your proposal before work starts.

By default your team approves every message before it goes to a customer, so a wrong draft is found before it is sent. The system logs every draft and every approval. If something wrong still goes out, the log shows which draft was approved, and we correct the workflow. If the result does not do what your proposal states, we fix it at no charge.

You speak directly with the team that plans and builds your automation. After launch we keep supporting the solution or hand it over to your IT.

Your data stays in your accounts and runs on EU servers by default. For sensitive data, it can run on your own servers. We agree data processing and confidentiality in writing before we start.

It depends on what you use AI for. Our free AI Act check shows which duties apply to you in seven questions. We document every solution and train your team. For legal questions, we bring in your legal or data-protection adviser.

Describe it in two or three sentences. We usually reply within one working day with a clear assessment.

Robert Van Ysendyck · Founder & Managing Director

What happens next

  1. 130 minutes on your task
  2. 2An assessment of effort and benefit
  3. 3A fixed-price proposal within a week
  4. 4Helpful: someone who knows the task day to day
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