01Tax advisory · Vienna
“We run a fully digital tax firm, so the inbox is where the work arrives. The audit showed us which two automation ideas to drop and which one to build first: sorting incoming client mail.”
- client emails a week, pre-sorted by the AI
- 150+
- emails the AI may send on its own
- 0
- existing systems connected, none replaced
- 7
- What the AI handles
- Sorts incoming client emails into the firm's working categories and writes reply drafts at the press of a button.
- Inside the software already there
- Outlook, BMD and the firm's CRM. Master data, shareholders, onboarding and access sync automatically alongside.
- The team approves
- The AI cannot send any email. The acceptance test allowed zero errors on deadlines and client assignment.

