AI agency for Switzerland
AI agency for SMEs in Switzerland
Switzerland is not a smaller Germany: different software, Swiss German on the phone, its own data-protection law. We offer companies in Switzerland remote automation of their office work and assess those three points before anything is built.
30 minutes by video, no obligation, German or English. Contract partner: an Austrian GmbH, delivery is remote. Clicking loads Cal.com (USA); the call runs on Google Meet. Prefer to write first? Ask by email. We send the draft data processing agreement and our terms on request.
- Input
- A customer enquiry arrives by email or through your website form. Someone has to read it, check it and answer.How it works · step 1/3
- Check
- The system reads the enquiry, checks it against your rules and the details you keep, drafts a reply in Swiss spelling and enters the customer in your CRM.How it works · step 2/3
- Approval
- Your team checks and approves before anything goes out. Which of your systems the workflow can write to, we test in the project.How it works · step 3/3
In short
We offer companies in Switzerland remote automation of their office work and assess those three points before anything is built. We offer companies in Switzerland remote delivery, in German or English. The intro call is free. The trial run starts at €2,500 and is credited in full if you proceed; if we advise against automating in writing, we refund it.Last updated:
What we automate
AI automation that fits how Swiss companies work
Calls, emails, documents and internal questions are the same in every industry. The software, the language on the phone and the legal framework are Swiss, and each needs its own check.
Enquiries, phone and inbox
New emails sorted with draft replies, an AI phone assistant that takes calls and books appointments, enquiries entered in your CRM. Your team approves what goes out.
Swiss German on the phone
A supplier's Swiss German claim is a starting point for testing, not proof across every dialect and phone line. For a phone assistant we build an acceptance set from your own callers: dialects, names, addresses and language switches.
Swiss spelling in every text
Drafts for customers use the terms and spelling your customers expect: ss instead of ß, Swiss terms for forms and offices, CHF amounts in the Swiss format.
Your software, not ours
Your CRM, your industry software, your accounting system such as bexio or Abacus: we inspect your actual environment and what it already automates. Whether an interface or an export fits, we check in the project. We do not promise a finished integration, and an Austrian example is not evidence of Swiss deployment experience.
QR invoices: count completed transactions
bexio describes automatic reading of QR invoices in its feature overview. A stored file is not a fully reviewed supplier invoice, so we measure completed business transactions rather than uploaded PDFs, and test with your documents and your subscription.
Law and data protection
Swiss data-protection law, not a GDPR checklist
The revised Federal Act on Data Protection (FADP, in German nDSG, in force since 1 September 2023) applies to AI-supported processing of personal data; the federal authority (FDPIC) states this explicitly. A GDPR checklist does not provide a complete Swiss assessment, so the two are reviewed separately.
- Responsibility stays with you
- According to the FDPIC, responsibility for data protection remains with the company that outsources processing. We document instructions, subprocessors, processing locations and access so you can meet it.
- Where the data is processed
- Client data is processed on EU infrastructure by default; on-premise hosting is available where required. Disclosure across the border is assessed for the specific workflow. A Swiss data centre alone does not answer the question either.
- When the GDPR applies as well
- A Swiss company may also be subject to the GDPR when it offers goods or services to people in the EU or monitors their behaviour there. RovAI's own obligations as an Austrian processor are assessed separately.
- Contract partner
- Your contract is with RovAI GmbH, registered in the Austrian company register under FN 666983 h. A data processing agreement is part of every engagement.
How we work together
Three steps, all of them remote
Intro call
Free
30 minutes by video on where your team loses time and which software you use. If AI is not the right tool, we say so.
Trial run
from €2,500 · credited in full if you proceed
We test one workflow with your data and your software, including whether your systems can be connected. If we advise against automating in writing, we refund the fee.
Implementation
Fixed fee per proposal · care from €250 per month, cancellable monthly
The workflow is built for your setup and your team is trained on it. Monthly care covers monitoring and adjustments.
The implementation of one contained workflow costs about €3,000 to €5,000. Projects with several processes and systems cost more, and the fixed fee is in your proposal before work starts. Ongoing care starts at €250 per month per workflow. 30 min · remote · no obligation. And if AI isn't the right tool, we'll say so.
Fair questions
Questions about working with us
01Do you have an office in Switzerland?
No. RovAI GmbH is based in Oberwaltersdorf in Lower Austria, about 30 km south of Vienna. We offer companies in Switzerland remote delivery, in German or English.
02Does the phone assistant understand Swiss German?
That has to be tested with your callers. We have not published a measured recognition rate. The guide on Swiss German calls describes how to build an acceptance set from dialects, names, addresses and language switches.
03Which software do you connect to?
The software you already use: email, calendar, CRM, industry software or accounting systems such as bexio or Abacus. We check the connection in the project. It depends on your subscription, your version and what the software already automates. You know before you commission the implementation.
04Is there funding for this in Switzerland?
The Innosuisse innovation cheque supports a preliminary study with a Swiss research partner, not routine implementation. The dated funding overview lists the conditions. Do not budget an unconfirmed grant into the project.
05Do you invoice in Swiss francs, and what about VAT?
Prices and invoices are in euros, and the invoice comes from an Austrian company. For services bought from a company abroad, the Swiss acquisition tax (Bezugsteuer, Art. 45 MWSTG) can apply to the recipient. Check with the ESTV rules how it applies to your firm.
06What does it cost?
The intro call is free. The trial run starts at €2,500 and is credited in full if you proceed; if we advise against automating in writing, we refund it. Implementation is a fixed fee per proposal, monthly care can be cancelled. Prices are quoted in euros. The implementation of one contained workflow costs about €3,000 to €5,000. Projects with several processes and systems cost more, and the fixed fee is in your proposal before work starts. Ongoing care starts at €250 per month per workflow. Read the article with the cost examples. Calculate with your own numbers.
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Robert Van YsendyckFounder & Managing Director
In 30 minutes we look at your processes and your software. If automation does not make sense, we tell you.