AI agency in Austria
AI agency for SMEs in Austria
Tools built for the German or US market often do not fit an Austrian SME: different software, different forms, Austrian German. We automate office work for Austrian companies and build around the systems and rules that apply here.
30 minutes, no obligation, German or English. Contract partner: an Austrian GmbH. Clicking loads Cal.com (USA); the call runs on Google Meet. Prefer to write first? Ask by email. We send the draft data processing agreement and our terms on request.
- Input
- A customer enquiry arrives by email or through your website form. Someone has to read it, check it and answer.How it works · step 1/3
- Check
- The system reads the enquiry, checks it against your rules and the details you keep, drafts a reply and enters the customer in your CRM.How it works · step 2/3
- Approval
- Your team checks and approves before anything goes out. Which of your systems the workflow can write to, we test in the project.How it works · step 3/3
In short
We automate office work for Austrian companies and build around the systems and rules that apply here. RovAI GmbH is based in Oberwaltersdorf in Lower Austria. The intro call is free. The trial run starts at €2,500 and is credited in full if you proceed; if we advise against automating in writing, we refund it.Last updated:
From real engagements
Philipp Statzinger · Tax advisor & founder, Statzinger Steuerberatung
“We run a fully digital tax firm, so the inbox is where the work arrives. The audit showed us which two automation ideas to drop and which one to build first: sorting incoming client mail.”Read the case study →
What we automate
AI automation that fits how Austrian companies work
The processes are the same in every industry: calls, emails, documents, internal questions. The details are not. Software, legal framework and funding landscape in Austria differ from Germany, and the solution has to reflect that.
Enquiries, phone and inbox
New emails sorted with draft replies, an AI phone assistant that takes calls and books appointments, enquiries entered in your CRM. Your team approves what goes out.
Austrian German in every text
Drafts for customers use the terms your customers expect: Jänner instead of Januar, UID instead of USt-IdNr., the forms of address common in Austria.
Documents and e-invoices
Invoices and forms are read and checked against your rules, including structured e-invoices such as ebInterface. Uncertain fields go to your team.
Your software, not ours
Your CRM, your industry software, your accounting system such as BMD or RZL: whether and how we connect to your version, through export or interface, we check in the project. We do not promise a finished integration.
Choose a provider with a testable scope
Ask what existing software can already do, which one workflow will be delivered, how exceptions are handled and who operates it afterwards. A local address is useful for collaboration, but does not replace technical evidence.
Law and data protection
GDPR, Austrian DSG and the EU AI Act
In Austria, the GDPR applies together with the national Data Protection Act (DSG), and the Austrian Data Protection Authority is responsible for complaints. Our setup takes both into account from the start.
- Data processing agreement
- Before we touch real data, we sign a data processing agreement under Article 28 GDPR. You get a written overview of where each processing step runs.
- Documented data processing
- We agree the data route, provider roles, access and retention before using production data. Hosting and contractual requirements are assessed for the specific workflow; location alone is not a compliance guarantee.
- Clear AI interactions
- For customer-facing assistants, we agree and test the disclosure and handover behaviour. The current AI Act guide explains the role and context questions to review.
- Austrian contract partner
- Your contract is with RovAI GmbH, registered in the Austrian company register under FN 666983 h and based in Lower Austria.
How it starts
Three steps, without waiting for funding
Intro call
Free
30 minutes on where your team loses time and which software you use. If AI is not the right tool, we tell you.
Trial run
from €2,500 · credited in full if you proceed
We test one process with your data and your software, including whether your systems can be connected. If we advise against automating in writing, you get the fee back.
Implementation
Fixed fee per proposal · care from €250 per month, cancellable monthly
We build, train your team and go live. Monthly care covers monitoring and adjustments and can be cancelled.
The implementation of one contained workflow costs about €3,000 to €5,000. Projects with several processes and systems cost more, and the fixed fee is in your proposal before work starts. Ongoing care starts at €250 per month per workflow. 30 min · remote · no obligation. And if AI isn't the right tool, we'll say so.
Fair questions
What Austrian SMEs ask us
01Can we use KMU.DIGITAL funding?
The official KMU.DIGITAL notice says its budget is exhausted and the programme will not continue from 2027. Use the dated funding guide to check alternatives; do not include an unconfirmed grant in the project budget.
02Which software do you connect to?
The software you already use: email, calendar, CRM, industry software or accounting systems such as BMD or RZL. We check the connection in the project. Depending on your version and setup, an export or an interface may be possible. You will know before you commit to the implementation.
03Which industries do you work for?
We have no single industry focus. Enquiries, calls, documents and internal questions exist in every office. Our industry pages show examples, for instance for trades, property management or medical practices.
04Where are you based?
RovAI GmbH is based in Oberwaltersdorf in Lower Austria. We work with companies across Austria, mostly remotely, and meet in person by arrangement.
05What does it cost?
The intro call is free. The trial run starts at €2,500 and is credited in full if you proceed; if we advise against automating in writing, we refund it. Implementation is a fixed fee named in your proposal, and monthly care can be cancelled. The implementation of one contained workflow costs about €3,000 to €5,000. Projects with several processes and systems cost more, and the fixed fee is in your proposal before work starts. Ongoing care starts at €250 per month per workflow. Read the article with the cost examples. Calculate with your own numbers.
Related
Topic guide
Robert Van YsendyckFounder & Managing Director
In 30 minutes we look at your processes and software. If automation does not make sense, we tell you.