This notice explains, in accordance with Articles 13 and 14 GDPR, which personal data is processed when you visit this website or contact us. The German version of this page is authoritative.
Controller
RovAI GmbH, Platanenstraße 18, 2522 Oberwaltersdorf, Austria, email: office@modernagents.ai
Hosting and server logs
This website and our self-hosted Twenty and Plausible services run on Hetzner (Germany) servers in the EU. Provider information: Hetzner privacy policy. When you access it, technically necessary data is processed (IP address, time, page requested, browser type) to deliver the site and keep its operation secure (Art. 6(1)(f) GDPR). Server logs are deleted after 14 days at the latest.
For delivery and protection against attacks we use the content delivery network of Cloudflare, Inc. (USA) as a processor. Cloudflare processes technical connection data. A data processing agreement is in place; transfers to the USA rely on the EU standard contractual clauses and Cloudflare's certification under the EU-US Data Privacy Framework.
Cookie-free analytics
We measure usage of this website with a self-hosted instance of the open-source software Plausible Analytics on our own server in the EU. Plausible sets no cookies, stores no full IP addresses and builds no personal profiles; we evaluate aggregated data such as page views, country of origin, device type and technical page-performance metrics (Art. 6(1)(f) GDPR). The data is not combined with other sources.
Appointment booking (Cal.com)
For appointment booking we embed the service of Cal.com, Inc. (USA). The booking window only loads when you click a booking button. If you book an appointment, Cal.com processes the data you enter (name, email address, chosen slot, optional message) to manage the appointment (Art. 6(1)(b) GDPR). A data processing agreement is in place; transfers to the USA rely on the EU standard contractual clauses.
If you open booking from one of our self-checks, the displayed answers are passed to Cal.com as a note. You can edit or remove this note before submitting your booking. We use Google Calendar and Google Meet through Google Workspace for calendar management and video calls; appointment and participant details are shared with Google for this purpose.
Contact
If you contact us by email or through the contact form, we process your details to handle the inquiry (Art. 6(1)(b) GDPR). The form records your name, email address, message, submission time, page and language. You can optionally tell us how you heard about us. We use this answer to evaluate our contact channels (Art. 6(1)(f) GDPR); it is stored with your inquiry and is not sent to Plausible.
We save form inquiries on our server in the EU and transfer them to our self-hosted Twenty CRM for follow-up. We also send an internal email notification through Brevo to our Google Workspace (Gmail) mailbox. These email providers process the message and delivery data; Google may also process data outside the EU. Their data-processing information is available from Brevo and Google Workspace.
Submitting an inquiry does not subscribe you to marketing emails. We delete inquiry data once storage is no longer necessary and no statutory retention duties apply. This includes the form record, CRM entries and email correspondence.
No cookies, no tracking
This website itself sets no cookies for analytics or advertising. Only when you actively use the booking window may Cal.com set technically necessary cookies.
Your rights
You have the right to access, rectification, erasure, restriction of processing, data portability, and objection to processing based on legitimate interests. Contact office@modernagents.ai. You also have the right to lodge a complaint with the Austrian Data Protection Authority (dsb.gv.at).
Right to object
Where we process data based on legitimate interests (Art. 6(1)(f) GDPR), you may object at any time on grounds relating to your particular situation. Email office@modernagents.ai to exercise this right.
Changes
We update this notice when the services used or the legal situation change. The version published here applies.