For trade businesses

The bottleneck is the office, not the craft

In electrical construction three out of four open positions cannot be filled (KOFA 2025), order books run 8.9 weeks deep (ZDH Q1/2026), and 72 percent of trade businesses say they are too busy to deal with digitalization (Bitkom 2025). The missing hands will not come from the job market. They come from hours that evaporate at the desk instead of on site.

See what we automate

30 minutes, no obligation. German or English.

75.6%

of open positions in electrical construction cannot be filled, alongside the largest skills gap of any occupation in Germany

KOFA annual review 2025

72%

of trade businesses say they are too busy to deal with digitalization

Bitkom, August 2025

8.9 wks

average order backlog in German trades, while inquiries go unanswered for lack of time

ZDH business survey Q1/2026

The gap

Your software writes the quotes. Nobody answers the phone or follows up on them.

The vendors are visibly arming up: Plancraft ships voice-based measurement and self-writing quotes, HERO launched an AI phone assistant, ToolTime landed the first direct DATEV interface. If you run one of these platforms and have not switched those features on, start there. Two gaps remain across the whole shelf: the phone, and quote follow-up, which exactly one vendor ships built in as of July 2026. That is what we build.

Phone intake that captures jobs instead of missing calls

Around the clock, with a structured handover into your software: who, where, what, how urgent, plus callback proposals for the boss. Roofers answered 37 percent of test inquiries in a June 2026 marketplace check; the jobs are there, the time to answer is not.

Quote follow-up with a system

Every open quote gets a friendly reminder in your business's tone after a defined number of days, as a draft or automatically after your sign-off, with escalation to the owner before a big job expires. A quote costs several working hours to write; whether anyone follows up should not be left to chance.

Invoice and document flow

Incoming invoices recognized and pre-coded toward your accountant. Receiving e-invoices has been mandatory in Germany since 2025 and issuing follows from 2027 or 2028; cleaning up the document flow now discharges the legal duty in the same move.

Documentation that helps in court

Acceptance protocols and photo documentation filed in structure, findable per job and per date. Construction work carries five years of warranty, and after acceptance the burden of proof flips; today's filing is the defense of the day after tomorrow.

The trades and AI: the deep dive with all sources

Duties first

Built for the duties that are coming, not past them

A trade business carries no professional secrecy law, but the obligations are piling up anyway: e-invoicing, the EU AI Act's disclosure rule, five years of warranty with a flipped burden of proof. Our setups discharge them on the way instead of adding to them.

E-invoice ready

Receiving e-invoices has been mandatory in Germany since 2025; issuing becomes mandatory from 2027 for turnover above €800,000 and from 2028 for everyone. A clean invoice and document flow toward your accountant handles the duty as a side effect.

The machine says it is a machine

From 2 August 2026 the EU AI Act requires a phone assistant to disclose that it is not a person. Ours does, from the first sentence, and frankly it does the customer experience no harm.

Documentation that stands up under § 634a BGB

Construction work carries five years of warranty, and after acceptance the burden of proof flips. Structured acceptance protocols and photo documentation are not bureaucracy; they are your evidence when a defect claim arrives in year four.

Your data stays yours

Customer and job data is processed on EU infrastructure under a GDPR data processing agreement, and model providers are configured so nothing is used for training. What flows through the system stays your business's asset.

How draft plus sign-off works: our approach in detail

How it starts

Same engagement, firm-specific scope

Intro call

Free

30 minutes on your firm's bottlenecks. About a third of these calls end with the advice that AI is not the right tool yet.

Process audit

from €2,500 · credited to the implementation

We map where the hours actually go, from intake to deadline board, and rank the use cases by payback. You get a shortlist with expected effort, not a slide deck.

Implementation

Fixed fee, named in your proposal

One process at a time, live in your daily business in 2 to 4 weeks, with your team trained and a sign-off step wherever client data leaves a draft.

Fair questions

What trade businesses ask us first

Does this replace staff?

No, and that is not the goal. In electrical construction three out of four open positions cannot be filled (KOFA 2025); the missing hands are not on the job market. Automation gives hours back so the people you have spend them on site, not at the desk.

We use Plancraft, HERO or ToolTime. Should we not just start there?

Often yes, and we say so in intro calls regularly. If your platform ships a phone assistant or quote features you have not switched on, start there, not with an agency. Two gaps remain across the whole shelf: the phone at most vendors, and quote follow-up, which exactly one vendor ships built in as of July 2026. That is where we come in.

We are too busy for a software project.

72 percent of trade businesses say exactly that (Bitkom 2025), and it is the reason we work done-for-you. One process at a time, live in your daily business in 2 to 4 weeks, your team trained on the result rather than on a toolbox. The audit tells you beforehand whether the payback justifies the effort.

Are the numbers vendors quote, like 60 percent of quotes never followed up, actually true?

No. We traced them: the organization credited with the famous 80 percent figure never existed, and nobody cites a study for the 60 percent. The verified numbers are harder anyway: order books 8.9 weeks deep and inquiries going unanswered for lack of time. Ask any vendor for their source; the answer is a good vendor test.

What does it cost?

The audit starts at €2,500 and is credited in full against the implementation. Implementations are fixed-fee. For market context, we published what AI automation actually costs, with sources, on our blog. Read the article with all market prices.

Talk to us before the next quote expires

A 30-minute call is enough to tell whether your business has an automation case. If it does not, we say so.